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Navimow i2 AWD Error Code 6102: Local Map Acquisition Error
The mower cannot acquire the local map it needs for navigation and mowing.
Reviewed October 4, 2026 by RobotMower.help. Independent guidance checked against the official manufacturer documentation.
Quick answer
Press STOP, restart the mower, and test once. Contact support if the local map still cannot be acquired.
If error 6102 returns after one controlled retry, stop repeating resets and record the mower serial number, firmware version, location, time, and a video of the behavior.
Error 6102 at a glance
| Code | 6102 |
|---|---|
| Official meaning | Local Map Acquisition Error |
| Likely area | a temporary map-loading interruption, corrupted local data, or an internal communication fault |
| First action | Press STOP, restart the mower, and test once. Contact support if the local map still cannot be acquired. |
What the error actually tells you
The mower cannot acquire the local map it needs for navigation and mowing. The code identifies the system reporting a problem, but it does not automatically prove that a specific part has failed.
For code 6102, focus first on a temporary map-loading interruption, corrupted local data, or an internal communication fault. Use reversible external checks before changing maps, moving equipment, or requesting service.
Fix Navimow i2 AWD error 6102 step by step
- Press STOP. Make the mower safe before touching or moving it.
- Save the evidence. Photograph the exact message and note the battery level, task, weather, and yard location.
- Inspect the relevant area. Check for a temporary map-loading interruption, corrupted local data, or an internal communication fault.
- Follow the official first action. Press STOP, restart the mower, and test once. Contact support if the local map still cannot be acquired.
- Run one short supervised test. Stay close enough to stop the mower if its movement or positioning is abnormal.
- Escalate a repeat code. If 6102 returns, stop repeated attempts and contact Navimow support.
How to identify the underlying cause
The error appears once
A single occurrence can follow a temporary interruption or difficult operating condition. Complete the official steps and supervise one short task.
The error repeats in one location
Inspect that exact spot for terrain problems, obstacles, poor clearance, satellite obstruction, or restrictive map geometry. A location-specific pattern is valuable diagnostic evidence.
The error appears everywhere
An immediate or yard-wide recurrence is less likely to be one isolated terrain problem. Record the serial number, firmware and app versions, date and time, and a clear video before contacting support.
Safety and mistakes to avoid
Turn the mower off before checking wheels, blades, the underside, sensors, cables, or charging contacts. Do not open the battery pack or sealed electronics. Do not repeatedly factory-reset, remap, force moving parts, or improvise electrical tests unless official support specifically instructs you to do so.
Frequently asked questions
What does Navimow i2 AWD error 6102 mean?
The mower cannot acquire the local map it needs for navigation and mowing.
What should I do first for error 6102?
Press STOP, restart the mower, and test once. Contact support if the local map still cannot be acquired.
Can I keep mowing after error 6102?
Only after the code clears and the mower completes a short supervised test without abnormal movement, charging, positioning, or safety behavior.
When should I contact Navimow support?
Contact support when the code returns after the official first steps, appears immediately after restart, or the mower cannot operate safely.
Broader diagnostic guide
If you started with the mower behavior rather than the code, use our guide to Navimow i2 AWD map loading problems. It compares this alert with similar i2 AWD faults.
Related Navimow guides
- Navimow troubleshooting hub
- Robot mower error-code library
- Navimow i2 AWD error 6109
- Navimow i2 AWD error 7102
Primary source
Segway Navimow support documentation for error 6102. RobotMower.help is independent and is not affiliated with Segway Navimow.