Corrections and requests
Contact RobotMower.help
Report an unclear guide, suggest a missing model or send a factual correction. Include the exact mower details so the issue can be reviewed accurately.
What to include
Specific details make it possible to distinguish similar problems without guessing.
Mower details
Brand, full model name, approximate purchase year and current firmware version if available.
Exact message
The full error code and wording shown in the mower app or on the machine.
What already happened
Describe the symptom, weather or terrain conditions and the safe troubleshooting steps already attempted.
Important limitation
RobotMower.help cannot access mower accounts, warranties or app data. Account and warranty requests must go to the manufacturer.