Site policy
Editorial Policy
The research, sourcing, safety and correction standards behind our troubleshooting content.
The research, safety, sourcing, correction, and independence standards behind RobotMower.help content.
Last updated: September 8, 2026
What we publish
We focus on model-specific robot mower error codes, charging faults, positioning and RTK/GPS problems, connectivity, docking, firmware, maintenance, and practical troubleshooting.
Research standards
Writers should begin with official manuals, manufacturer support material, release notes, and direct observations. Community reports may reveal patterns, but should not be presented as confirmed manufacturer guidance without corroboration.
How guides are written
Each guide should identify the affected brand and model, explain what the symptom or code means, start with low-risk checks, separate confirmed steps from reasonable diagnostics, include safety and warranty cautions, and link to relevant primary sources when available.
Corrections and updates
Firmware and app behavior can change. We review important pages when credible new information appears. Readers can report an error through our contact page; material corrections should be made promptly and transparently.
Independence and commercial content
Affiliate relationships and sponsorships must be disclosed. Commercial considerations do not permit invented testing, fabricated experience, or altered troubleshooting conclusions.