YUKA Charging Station Not Found: Positioning and Dock Fixes
When YUKA reports that the charging station cannot be found, treat it as a location-and-approach problem first. Confirm the station is powered and unchanged, then verify positioning and the mapped return route.
Reviewed by the RobotMower.help editorial team. Independent guidance based on the manufacturer source linked below.
Quick answer
Check station power, clear the approach, confirm stable RTK/positioning, and make sure the base has not moved since the map was created. Watch one return attempt before remapping.
Illustrative troubleshooting image; not a manufacturer product photo.
Fix it in this order
- Confirm the station is powered
Inspect the outlet, adapter, cable, and station indicator. Record the indicator state before power-cycling. - Check whether the base moved
Even a small shift can affect the saved location and final alignment. Use the app’s relocation workflow if the station position changed. - Clear the final approach
Remove obstacles, tall grass, soft soil, and low branches. Ensure the mower has enough straight, level space to align. - Verify positioning quality
Check the RTK station’s sky view, LED, and the mower-to-reference connection. Test YUKA in a nearby open area. - Inspect the map route
Look for narrow channels, sharp turns, edited boundaries, or no-go zones that interrupt access to the base. - Clean relevant sensors and contacts
Gently clear dirt from the mower and station surfaces specified in the manual. Do not spray connectors. - Retest before remapping
Run a short supervised task. Remap only if placement changed or the route itself is invalid.
What usually causes this?
Station power loss, moved hardware, weak RTK positioning, an obstructed or invalid return route, dirty sensors, and uneven dock placement can create a station-not-found symptom.
How to verify the fix
YUKA should navigate to the saved base, align, dock, and show a rising charge level. Repeat once from a different nearby location.
Do not skip this check: a cleared message is not proof of a repair. Confirm the mower completes the affected action under supervision before restoring unattended schedules.
When to contact support
Share the exact YUKA model, serial number, map screenshot, RTK status, station LED, photos of the approach, firmware versions, and a return-attempt video.
Stop troubleshooting and contact the manufacturer if you find damaged wiring, swelling, burning odor, water inside electrical parts, or repeated failures after the documented checks.
Source and scope
Primary reference: Mammotion official knowledge base.
RobotMower.help is independent and is not affiliated with or endorsed by Segway Navimow or Mammotion. Product behavior can vary by model and firmware.