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Navimow i2 AWD Error Code 6103: Position Acquisition Error

The mower cannot acquire its current position, preventing reliable navigation.

Reviewed October 4, 2026 by RobotMower.help. Independent guidance checked against the official manufacturer documentation.

Quick answer

Place the mower in the charging station, press STOP, resume once, and restart the mower if the error persists.

If error 6103 returns after one controlled retry, stop repeating resets and record the mower serial number, firmware version, location, time, and a video of the behavior.

Error 6103 at a glance

What the error actually tells you

The mower cannot acquire its current position, preventing reliable navigation. The code identifies the system reporting a problem, but it does not automatically prove that a specific part has failed.

For code 6103, focus first on temporary positioning loss, obstructed satellite view, station communication, or an internal localization fault. Use reversible external checks before changing maps, moving equipment, or requesting service.

Fix Navimow i2 AWD error 6103 step by step

1. Press STOP. Make the mower safe before touching or moving it.
2. Save the evidence. Photograph the exact message and note the battery level, task, weather, and yard location.
3. Inspect the relevant area. Check for temporary positioning loss, obstructed satellite view, station communication, or an internal localization fault.
4. Follow the official first action. Place the mower in the charging station, press STOP, resume once, and restart the mower if the error persists.
5. Run one short supervised test. Stay close enough to stop the mower if its movement or positioning is abnormal.
6. Escalate a repeat code. If 6103 returns, stop repeated attempts and contact Navimow support.

How to identify the underlying cause

The error appears once

A single occurrence can follow a temporary interruption or difficult operating condition. Complete the official steps and supervise one short task.

The error repeats in one location

Inspect that exact spot for terrain problems, obstacles, poor clearance, satellite obstruction, or restrictive map geometry. A location-specific pattern is valuable diagnostic evidence.

The error appears everywhere

An immediate or yard-wide recurrence is less likely to be one isolated terrain problem. Record the serial number, firmware and app versions, date and time, and a clear video before contacting support.

Safety and mistakes to avoid

Turn the mower off before checking wheels, blades, the underside, sensors, cables, or charging contacts. Do not open the battery pack or sealed electronics. Do not repeatedly factory-reset, remap, force moving parts, or improvise electrical tests unless official support specifically instructs you to do so.

Frequently asked questions

What does Navimow i2 AWD error 6103 mean?

The mower cannot acquire its current position, preventing reliable navigation.

What should I do first for error 6103?

Place the mower in the charging station, press STOP, resume once, and restart the mower if the error persists.

Can I keep mowing after error 6103?

Only after the code clears and the mower completes a short supervised test without abnormal movement, charging, positioning, or safety behavior.

When should I contact Navimow support?

Contact support when the code returns after the official first steps, appears immediately after restart, or the mower cannot operate safely.

Related Navimow guides

• Navimow troubleshooting hub
• Robot mower error-code library
• Navimow i2 AWD error 6109
• Navimow i2 AWD error 7102

Primary source

Segway Navimow support documentation for error 6103. RobotMower.help is independent and is not affiliated with Segway Navimow.