A LUBA 2 can fail before it reaches the dock, while searching near the dock, or after it climbs onto the base. Identifying that stage keeps you from changing the map unnecessarily.
Reviewed by the RobotMower.help editorial team. Independent guidance based on the manufacturer source linked below.
Clear the route and station area, confirm reliable positioning, make sure the base is level and has not shifted, clean the station/mower contact area, then watch one supervised return.
Illustrative troubleshooting image; not a manufacturer product photo.
Weak positioning, an obstructed route, altered station placement, slippery or uneven ground, dirty sensors/contacts, or insufficient remaining battery can prevent a complete return.
A proper return ends with positive alignment and a rising battery percentage—not merely the mower stopping beside the station.
Do not skip this check: a cleared message is not proof of a repair. Confirm the mower completes the affected action under supervision before restoring unattended schedules.
Save a video from the moment LUBA enters the station area, plus map screenshots, RTK status, station photos, serial number, and firmware versions.
Stop troubleshooting and contact the manufacturer if you find damaged wiring, swelling, burning odor, water inside electrical parts, or repeated failures after the documented checks.
Primary reference: Mammotion: positioning checks relevant to returning home.
RobotMower.help is independent and is not affiliated with or endorsed by Segway Navimow or Mammotion. Product behavior can vary by model and firmware.