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Navimow i2 AWD Error Code 6107: Mower Cannot Find the Charging Station
The mower cannot locate its charging station and may be unable to return for charging.
Reviewed October 4, 2026 by RobotMower.help. Independent guidance checked against the official manufacturer documentation.
Quick answer
Press STOP, place the mower directly on the station, clear obstacles around the base, and update the station location in the app if it was moved.
If error 6107 returns after one controlled retry, stop repeating resets and record the mower serial number, firmware version, location, time, and a video of the behavior.
Error 6107 at a glance
| Code | 6107 |
|---|---|
| Official meaning | Mower Cannot Find the Charging Station |
| Likely area | a blocked dock approach, debris on the base, a moved station, or an outdated saved station location |
| First action | Press STOP, place the mower directly on the station, clear obstacles around the base, and update the station location in the app if it was moved. |
What the error actually tells you
The mower cannot locate its charging station and may be unable to return for charging. The code identifies the system reporting a problem, but it does not automatically prove that a specific part has failed.
For code 6107, focus first on a blocked dock approach, debris on the base, a moved station, or an outdated saved station location. Use reversible external checks before changing maps, moving equipment, or requesting service.
Fix Navimow i2 AWD error 6107 step by step
- Press STOP. Make the mower safe before touching or moving it.
- Save the evidence. Photograph the exact message and note the battery level, task, weather, and yard location.
- Inspect the relevant area. Check for a blocked dock approach, debris on the base, a moved station, or an outdated saved station location.
- Follow the official first action. Press STOP, place the mower directly on the station, clear obstacles around the base, and update the station location in the app if it was moved.
- Run one short supervised test. Stay close enough to stop the mower if its movement or positioning is abnormal.
- Escalate a repeat code. If 6107 returns, stop repeated attempts and contact Navimow support.
How to identify the underlying cause
The error appears once
A single occurrence can follow a temporary interruption or difficult operating condition. Complete the official steps and supervise one short task.
The error repeats in one location
Inspect that exact spot for terrain problems, obstacles, poor clearance, satellite obstruction, or restrictive map geometry. A location-specific pattern is valuable diagnostic evidence.
The error appears everywhere
An immediate or yard-wide recurrence is less likely to be one isolated terrain problem. Record the serial number, firmware and app versions, date and time, and a clear video before contacting support.
Safety and mistakes to avoid
Turn the mower off before checking wheels, blades, the underside, sensors, cables, or charging contacts. Do not open the battery pack or sealed electronics. Do not repeatedly factory-reset, remap, force moving parts, or improvise electrical tests unless official support specifically instructs you to do so.
Frequently asked questions
What does Navimow i2 AWD error 6107 mean?
The mower cannot locate its charging station and may be unable to return for charging.
What should I do first for error 6107?
Press STOP, place the mower directly on the station, clear obstacles around the base, and update the station location in the app if it was moved.
Can I keep mowing after error 6107?
Only after the code clears and the mower completes a short supervised test without abnormal movement, charging, positioning, or safety behavior.
When should I contact Navimow support?
Contact support when the code returns after the official first steps, appears immediately after restart, or the mower cannot operate safely.
Broader diagnostic guide
If you started with the mower behavior rather than the code, use our guide to finding and returning to the charging station. It compares this alert with similar i2 AWD faults.
Related Navimow guides
- Navimow troubleshooting hub
- Robot mower error-code library
- Navimow i2 AWD error 6109
- Navimow i2 AWD error 7102
Primary source
Segway Navimow support documentation for error 6107. RobotMower.help is independent and is not affiliated with Segway Navimow.