Home / Navimow / Diagnostic Guide
Navimow i2 AWD cannot find the charging station? Check position, route, station location, communication, and docking codes in the right order.
Reviewed October 6, 2026 by RobotMower.help. Independent guidance based on the site’s code-specific manufacturer research.
Confirm the station is powered and unobstructed, then check mower positioning and the return route. Avoid moving the station or deleting the map until the exact code identifies location, communication, or docking.

Finding the station requires a valid map, usable position, an accessible return route, correct station location, and successful final docking. A failure in any one layer can look like the mower simply wandering.
This page targets the return-to-base symptom. Existing code pages remain the detailed destinations once the app shows a specific number.
| Code or group | Reported area | Detailed guide |
|---|---|---|
| 6107 | Cannot find the charging station | Open guide |
| 6104 | Charging station location error | Open guide |
| 6113 | Mower docking error | Open guide |
| 4104 | Charging station communication error | Open guide |
| 6103 | Position acquisition error | Open guide |
Stop and contact Navimow support when the same fault returns after one restart, the mower moves unpredictably, a sealed component appears damaged, charging equipment is wet or damaged, or the mower cannot complete a short supervised test safely.
The final approach may be obstructed, the station may have shifted, communication may fail, or the mower may have a docking-specific fault.
You can power it off and move it safely when necessary, but document the failed route first and use the exact code to diagnose the cause.
Yes. The mower needs reliable position and map data to navigate the return route and align with the station.
RobotMower.help is independent and is not affiliated with Segway Navimow. Confirm safety and repair instructions with the manufacturer documentation for your model.