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Navimow i2 AWD Error Code 3413: Steering Motor Overtemperature
The steering motor overheated, which may reduce steering performance or trigger a safety shutdown.
Reviewed October 5, 2026 by RobotMower.help. Independent guidance checked against the official manufacturer documentation.
Quick answer
Press STOP, let the mower cool in shade, and restart only after it has cooled. Contact support if the code returns.
If the code returns after one controlled retry, preserve the evidence and contact Navimow support rather than repeatedly resetting the mower.
Error 3413 at a glance
| Code | 3413 |
|---|---|
| Official meaning | Steering Motor Overtemperature |
| Likely area | high ambient temperature, repeated steering load, binding terrain, debris, or a steering-motor fault |
| First action | Press STOP, let the mower cool in shade, and restart only after it has cooled. Contact support if the code returns. |
What error 3413 actually means
The steering motor overheated, which may reduce steering performance or trigger a safety shutdown. The code identifies the system reporting the fault, but it does not by itself confirm which component must be replaced.
The most useful owner checks concern high ambient temperature, repeated steering load, binding terrain, debris, or a steering-motor fault. Keep them external and reversible so you do not create a safety risk or remove useful diagnostic evidence.
Fix Navimow i2 AWD error 3413 step by step
- Press STOP. Make the mower safe before touching or moving it.
- Document the event. Photograph the error and note battery level, location, weather, task, and unusual sounds or movement.
- Inspect externally. Look for high ambient temperature, repeated steering load, binding terrain, debris, or a steering-motor fault.
- Follow the manufacturer sequence. Press STOP, let the mower cool in shade, and restart only after it has cooled. Contact support if the code returns.
- Run one short supervised test. Stay nearby and stop if operation is abnormal.
- Escalate a repeat fault. Save the serial number, firmware, app version, time, and video for support.
How this page supports related diagnostics
Error 3413 belongs to the i2 AWD hardware and communication cluster. Compare it with error 4101 for internal communication, error 7102 for wheel-encoder data, and error 6110 for motion-control response.
If it occurs once
Complete the official steps and supervise one short task. A single cleared alert may be temporary.
If it returns immediately
Stop repeated resets. An immediate recurrence points away from a one-time condition and toward a fault that needs manufacturer diagnosis.
Safety and mistakes to avoid
Turn the mower fully off before checking wheels, the underside, sensors, buttons, cables, or charging contacts. Do not open the battery pack, steering assembly, motors, ACU, IMU, or sealed electronics. Do not force wheels or steering parts.
Frequently asked questions
What does Navimow i2 AWD error 3413 mean?
The steering motor overheated, which may reduce steering performance or trigger a safety shutdown.
How do I clear error 3413?
Press STOP, let the mower cool in shade, and restart only after it has cooled. Contact support if the code returns.
Can I keep mowing after error 3413?
Only after the code clears and the mower completes a short supervised test without abnormal movement, steering, charging, positioning, or safety behavior.
When does error 3413 need service?
Contact Navimow support when the code returns after the official steps, appears immediately after restart, or the mower cannot operate safely.
Broader diagnostic guide
If you started with the mower behavior rather than the code, use our guide to Navimow i2 AWD steering problems. It compares this alert with similar i2 AWD faults.
Related Navimow guides
- Navimow troubleshooting hub
- Robot mower error-code library
- Navimow i2 AWD error 4101
- Navimow i2 AWD error 7102
- Common Segway Navimow problems
Primary source
Segway Navimow support documentation for error 3413. RobotMower.help is independent and is not affiliated with Segway Navimow.