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Navimow H2 Error Code 3101: Wheel Motor Stall Protection

Fix Navimow H2 error 3101: Wheel Motor Stall Protection. Follow the official recovery order, verify the result, and know when to contact support.

Reviewed October 25, 2026 by RobotMower.help. Independent guidance checked against the official Navimow source linked below.

Quick answer

Check whether a wheel is jammed, remove only loose external debris using the mower manual safety procedure, press STOP, and resume once. Contact Navimow if 3101 returns.

Unbranded robot mower operating on a residential lawn
Illustrative troubleshooting image; not a manufacturer product photo.

What error 3101 means

Code 3101 means wheel-motor stall protection has activated because a drive wheel cannot turn normally. This is a mechanical resistance condition, unlike code 6110, which reports that motion control is not responding.

Fix error 3101 in the safest order

  1. Stop and power down the mower as required by the safety instructions before touching a wheel.
  2. Check both drive wheels for packed grass, string, sticks, or other loose obstructions.
  3. Remove only debris that is externally accessible without dismantling the mower.
  4. Return the H2 upright on firm, level ground.
  5. Press STOP to clear 3101 and resume once.
  6. Contact support if the wheel remains resistant or the code returns.

Checks that prevent a repeat problem

  • Wear protective gloves and keep hands away from the blade disc.
  • Do not pull apart wheel assemblies or motor wiring.
  • Check the trouble area for deep ruts, soft soil, or objects that can wedge a wheel.
  • Note whether the same wheel repeatedly stops.

How to verify the fix

Both drive wheels should turn normally and the H2 should move across level lawn without code 3101.

Frequently asked questions

What does Navimow H2 error 3101 mean?

It means Wheel Motor Stall Protection.

Should I delete the map for H2 error 3101?

Do not delete the map unless the code-specific steps require a map change or Navimow support directs you to do so. Preserve the map and diagnostic evidence during the first recovery attempt.

When should I contact Navimow support about code 3101?

Contact support when code 3101 returns after the official recovery steps, a component remains blocked, or the mower cannot operate safely.

Related Navimow H2 help

Source and scope

Primary reference: official Navimow support guidance for H2 code 3101.

RobotMower.help is independent and is not affiliated with or endorsed by Segway Navimow. This guide explains owner-safe checks and does not replace the manufacturer manual or professional service.