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Navimow Error 4210: Fix the Network RTK Connection Error

Navimow error 4210 is reported as a Network RTK connection error. The mower is not reliably receiving the correction data required for Network RTK positioning.

Reviewed by the RobotMower.help editorial team. Independent guidance based on the manufacturer source linked below.

Quick answer

Confirm the mower is online, refresh the app, verify Network RTK is available and selected, then test in an open area. Do not remap until the connection and positioning status are stable.

Unbranded robot lawn mower on an open lawn near a positioning antenna

Illustrative troubleshooting image; not a manufacturer product photo.

Fix it in this order

  1. Record the full message
    Capture code 4210, the exact wording, mower model, positioning status, battery level, and time.
  2. Check whether the mower is online
    Refresh the mower in the app. Resolve an offline state before diagnosing RTK.
  3. Refresh the app session
    Close and reopen the app, then allow time for service and positioning status to update.
  4. Test in open sky
    Move away from buildings, dense trees, metal roofs, and retaining walls.
  5. Check Network RTK settings
    Confirm the feature is enabled for the correct mower, account, model, and region.
  6. Restart once
    Use the documented shutdown process, wait briefly, and restart without repeated rapid cycles.
  7. Check official notices and updates
    Install only firmware offered in the Navimow app and check support for service notices.

What usually causes this?

Loss of internet access, a temporary correction-service interruption, weak satellite visibility, an account or feature-status problem, or outdated firmware can trigger this warning.

How to verify the fix

The positioning status should recover, code 4210 should remain cleared, and a short supervised run should hold an accurate position.

Do not skip this check: a cleared warning is not proof of a repair. Confirm the mower completes the affected action under supervision before restoring unattended schedules.

Frequently asked questions

Should I delete the map first?

No. Fix power, connectivity, positioning, and hardware placement first. Remapping can hide the original cause.

Should I install an update?

Install only an official update offered for your exact model and keep power and connectivity stable.

When should I stop?

Stop for damaged wiring, unusual heat, battery swelling, burning odor, water inside electrical parts, or repeated hardware faults.

When to contact support

Contact Navimow if 4210 returns while the mower is online in an open area. Send the exact model, serial number, screenshots, firmware and app versions, time of failure, and whether another positioning mode works.

Source and scope

Primary reference: Segway Navimow official support.

RobotMower.help is independent and is not affiliated with or endorsed by Navimow. Product behavior can vary by model and firmware.