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Navimow H2 Error Code 6116: Failed to Pass Through a Channel

Fix Navimow H2 error 6116: Failed to Pass Through a Channel. Follow the official recovery order, verify the result, and know when to contact support.

Reviewed October 18, 2026 by RobotMower.help. Independent guidance checked against the official Navimow source linked below.

Quick answer

Press STOP to clear 6116 and resume. If the H2 repeatedly fails in that channel, create a VisionFence-off zone around the trouble area or test disabling Channel Obstacle Avoidance in Home > Settings > VisionFence.

Unbranded robot mower in an open lawn positioning environment
Illustrative troubleshooting image; not a manufacturer product photo.

What error 6116 means

Code 6116 is limited to a mapped channel passage. It does not mean the entire map is unusable. Channel geometry, an obstacle, or obstacle-avoidance behavior can prevent passage.

Fix error 6116 in the safest order

  1. Record the exact channel location.
  2. Press STOP to clear 6116 and resume once.
  3. Inspect the channel for physical blockage.
  4. Create a VisionFence-off zone around the trouble spot when appropriate.
  5. Alternatively test Channel Obstacle Avoidance through the stated app setting.
  6. Supervise the next passage and contact support if it still fails.

Checks that prevent a repeat problem

  • Keep the channel physically clear.
  • Confirm the entry and exit are wide and unobstructed.
  • Do not disable obstacle avoidance without supervising the test.
  • Restore the safer setting if it does not solve the issue.

How to verify the fix

The H2 should travel through the channel without code 6116 or repeated hesitation.

Frequently asked questions

What does Navimow H2 error 6116 mean?

It means Failed to Pass Through a Channel.

Should I factory reset the H2 for code 6116?

No. Follow the code-specific sequence first and preserve your map and evidence unless Navimow support directs otherwise.

When should I contact Navimow support?

Contact support when code 6116 returns after the official recovery steps or the mower cannot operate safely.

Related Navimow H2 help

Source and scope

Primary reference: official Navimow support guidance for H2 code 6116.

RobotMower.help is independent and is not affiliated with or endorsed by Segway Navimow. This guide explains owner-safe checks and does not replace the manufacturer manual or professional service.