Navimow Help

Error codes, charging problems, positioning issues and fixes for Segway Navimow models.

Start with the exact symptom

Choose the error code or problem that matches what you see. Model-specific steps are more reliable than broad resets.

Check power, obstructions, connections and app status before resetting maps, boundaries or mower settings.

Our guides point to official support material for model-specific behavior and safety information.

Start with the exact code shown by your mower. Each guide separates safe owner checks from problems that need manufacturer support.

Use the exact number displayed by your mower. These guides explain what the code confirms, what it does not confirm, and the safest next action.

Use these model-specific guides to identify the fault, try the safest first correction, and know when to contact support.

These model-specific guides cover movement, docking, map, positioning, and GNSS antenna faults.

These guides cover charging-station communication, camera and ACU faults, steering errors, IMU data, and wheel-motor problems.

Start with the symptom when you do not yet know which system caused the alert. Each guide leads to the exact error-code page.

X4 diagnostics

These pages cover distinct X4 map, communication, wheel-motor and positioning faults. Select the number shown in the Navimow app.

Choose the exact H2 code or symptom. Each guide covers a separate failure path so you can troubleshoot without unnecessary resets.